03 - BUSINESS GROWTH CONSULTANT :
It's Time To Do Things Differently & Deliver Meaningful Growth.
I’m Richard Milestone, a Business Growth Consultant and Growth Strategist with over 20 years’ experience helping businesses improve performance, identify commercial opportunities and deliver sustainable growth.
My independent Business Growth Consultancy provides experienced strategic and practical support to business owners and leadership teams looking to improve sales, marketing, commercial performance and the wider operation of their business.
Working as a Business Growth Strategist, I look beyond individual marketing channels to understand what is holding the business back, where the opportunities sit and what needs to change to move the business forward.
Find the opportunities. Fix what’s holding you back. Deliver growth.
- Business Strategy & Growth
- Commercial Performance
- Sales & Business Development
- Marketing & Customer Acquisition
- Products & Services
- Service Improvement
- Operational Performance
- New & Emerging Markets
- Customer Experience
- Systems, Processes & Technology
- Partnerships & Strategic Alliances
- Mergers & Acquisitions
Monthly Retained Consultancy
______
Ongoing Business Growth Support
Ongoing senior consultancy for businesses requiring regular strategic, commercial and practical support as priorities and opportunities develop.
- Business strategy & growth
- Commercial performance
- Sales & marketing direction
- Ongoing improvement & development
- Flexible priorities & support
- Ideal if you want experienced senior support embedded in the business, helping identify opportunities, solve problems and continually drive growth and performance.
Fixed-Term Growth Consultancy
______
3, 6 or 12 Month Engagements
A defined period of focused consultancy to address specific growth opportunities, challenges or periods of business change.
- Growth & performance reviews
- Business transformation
- New markets & opportunities
- Service & operational improvement
- Defined projects & objectives
- Ideal if you have a specific challenge, opportunity or period of change and want experienced senior support to define the direction, drive the changes and deliver meaningful improvement.
Business Growth Works Best When We Look at the Whole Business
Growth problems rarely sit neatly in one place.
Sometimes the opportunity is obvious. More often, the real constraint sits somewhere completely different, within the proposition, sales process, pricing, service delivery, operations, customer experience or simply the direction of the business.
That’s why I start by understanding the business as a whole.
We’ll look at where you are today, where you want to get to, what is helping, what is getting in the way and where the strongest commercial opportunities exist.
From there, we can focus on the areas that will make the greatest difference. That might mean improving what you already do, fixing something that isn’t working, entering a new market, developing a new service or fundamentally changing the way part of the business operates.
The objective is simple: identify what will move the business forward and turn it into practical action that delivers meaningful growth.
Business Growth Consultancy:
Starting From just:
£650
pcm
Flexible ongoing consultancy.
Where Could Your Next Growth Opportunity Come From?
Growth opportunities can come from almost anywhere. A new market, a stronger proposition, better commercial performance, improved services, greater operational efficiency or simply doing something differently.
Sometimes the opportunity is obvious. Often it isn’t.
As a Business Growth Consultant, I bring an independent perspective across the wider business to identify what’s holding growth back, where the opportunities sit and what needs to change.
Then we turn those opportunities into practical action.
Fresh Perspective
Challenge established thinking and identify opportunities that may have been overlooked.
Commercial Growth
Focus decisions around revenue, profitability and sustainable business growth.
Business Improvement
Improve services, processes and performance to build a stronger business.
New Opportunities
Explore new markets, services, customers, partnerships and routes to growth.
Make It Happen
Turn the strongest opportunities into clear priorities, actions and measurable progress.
Where My Business Growth Consultancy Helps
Business growth rarely comes from changing just one thing. It often requires looking across the business to understand what is working, what is holding performance back and where the strongest opportunities exist.
With over 20 years’ commercial, marketing and business experience, I’ve worked across businesses of very different sizes, sectors and stages of development. That breadth allows me to look beyond individual functions and understand how strategy, sales, marketing, operations, products, services and commercial performance work together.
My role is to bring that experience into your business, challenge existing thinking, identify opportunities and help determine what needs to change. From targeted improvements through to new markets, transformation or wider growth strategy, the focus remains the same: better decisions, stronger performance and meaningful growth.
Business Strategy & Growth
Define the direction, priorities and commercial opportunities needed to drive sustainable business growth.
Commercial Performance
Review revenue, profitability, costs and performance to identify where commercial improvement can be achieved.
Sales & Business Development
Strengthen sales activity, business development, pipelines and routes to winning more valuable customers.
Marketing & Customer Acquisition
Improve how the business reaches, attracts and converts the customers required to support growth.
Products & Services
Review existing propositions, identify gaps and develop stronger products, services and commercial opportunities.
Service Improvement
Identify weaknesses and opportunities to improve service quality, delivery, efficiency and customer value.
Operational Performance
Improve how the business operates, removing constraints and creating greater efficiency and capacity for growth.
New & Emerging Markets
Identify and evaluate new markets, customer groups, sectors and opportunities for expansion.
Customer Experience
Improve the customer journey, retention, satisfaction and the overall experience of doing business with you.
Systems, Processes & Technology
Review systems, processes, automation and technology to improve efficiency, visibility and business performance.
Partnerships & Strategic Alliances
Identify partnerships, suppliers and strategic relationships that can create new routes to growth.
Mergers & Acquisitions
Support the commercial thinking around acquisitions, mergers, integration opportunities and strategic growth.
SENIOR BUSINESS CONSULTANCY, WHATEVER THE STARTING POINT:
Every business is different.
Business growth consultancy can be highly adapted to where the business is today and what needs to change to move it forward.
For some businesses, the priority may be stalled growth, declining performance or a specific commercial problem that needs resolving. For others, there may be a clear opportunity around a new market, product, service, acquisition or route to growth.
Sometimes the requirement is broader: reviewing the business as a whole, challenging the current direction and identifying where improvements across sales, marketing, operations, service or commercial performance could unlock greater growth.
The starting point may be different, but the objective remains the same: identify the opportunities, address what is holding the business back and deliver meaningful improvement.
Strategy → opportunity → improvement → action → growth.
Deliver A Specific Objective
For businesses with a defined objective such as entering a new market, launching a service, improving profitability or accelerating growth.
Business Reviews & Performance
Independent assessment of commercial performance, strategy, sales, marketing, operations, services and wider business opportunities.
Strategy & Growth Planning
Establish a clearer direction, identify the strongest opportunities and turn them into practical priorities and actions.
Business Improvement & Transformation
Address underperformance, improve how the business operates and make practical changes that strengthen performance.
Ongoing Growth Consultancy
Regular senior strategic and commercial support through retained or fixed-term consultancy arrangements.
ABOUT - RICHARD MILESTONE
BEng (Hons) • MSc • MCIM
Over the past 20+ years, I’ve worked with more than 300 businesses, from FTSE 100 companies and international organisations through to ambitious SMEs and small businesses.
I’m also the ex-owner of a leading UK Google Premier Partner agency, which I ran for over 12 years. But my experience extends well beyond marketing. I’ve built and managed a business, led teams, worked with suppliers and partners, managed budgets, developed services, solved commercial problems and been directly accountable for growth and performance.
Today, I bring that experience directly into the businesses I work with. I can operate at board and strategic level, challenge the direction, identify opportunities and help establish what needs to change, while understanding the practical realities of actually making those changes happen.
You’re not bringing in a theoretical business adviser or someone who only looks at one part of the organisation. You’re working directly with me. My role is to understand what you’re trying to achieve, look across the business, challenge where necessary and help turn the strongest opportunities into practical action and meaningful growth.
Different Titles. Closely Related Expertise.
Business growth terminology can vary considerably, even when the underlying requirement is very similar. Business Growth Consultant, Business Growth Consultancy, Business Growth Strategist, Growth Strategist, Business Strategy Consultant and Commercial Growth Consultant can all describe different aspects of experienced strategic and commercial support.
The important part is understanding what your business is trying to achieve, identifying what is holding growth back and determining where the strongest opportunities lie. My role is to bring together the strategic, commercial and practical thinking needed to turn those opportunities into meaningful business growth.